09 Sep 2016
By Professional Yachting Association

"Conceptual, inspiring, motivational, great return on investment, proven on board performance levels, professional ….."  These are just some of the words I am hearing time and time again when it comes to the GUEST program!! -  Not only from the crew who attend the courses, but also the Captains and Heads of Department who have now started to see for themselves the positive outcomes of the investments made in the GUEST program

We've also had amazing responses to the excellent GUEST Awareness Days we've created over the last two years… Attendance at our Awareness days are available to ANYONE who has an interest in improving the quality of the Owners' and Charter Guests' experiences on-board… Uhmmm. Isn't that EVERYONE? - And the GREAT news is that we have another GUEST Awareness Day just around the corner.

On the 17th November 2016 (the day after the GSF at METS), at exactly 0900, we shall be whisking you off in a coach (sadly not a gilded one pulled by six white stallion, but equally as exciting)… from the RAI to the incredible MIELE Experience Centre in Vianen (Amsterdam), where a hugely informative and fun-filled day awaits you.

The Experience Centre has been described as the Disneyland for Interior Crew and it is there where our GUEST Approved Trainers, from a number of different Training Providers worldwide, will be waiting to greet you with huge smiles and anticipation of the day ahead.

The day is fundamentally a teeny weeny snapshot into the world of GUEST and the training offered through the program; covering hot topics such as Service Styles and Techniques, to effectively dealing with issues surrounding the demands of Guests and Owners; how to manage crew effectively as well as hands-on demonstrations of the complexities of running a laundry department on-board! (You get to go on the rides too!)

Alongside all of this, you will experience a unique networking opportunity to air your views and thoughts on Owners' and Charter Guests' expectations; current issues relating to Interior Crew and of course your own thoughts on the training requirements of Superyacht interior crew. 

Likewise, we shall share our questions, answers and advice with you throughout the day to gather as much feedback from you, who directly or indirectly liaise with the Owners, front line crew and operations staff so that we can continue to create and offer the best training programmes possible..

We shall be lavishing you with a spectacular lunch, provided by NEKO Yacht Supply accompanied by amazing wines and champagnes for you to discover and appreciate

Oh, and did I mention that this amazing opportunity is also FREE OF CHARGE!! It’s a gift from sponsors and partners who believe, like we do, that this training is crucial to bringing excellence to current and future Interior Departments and who want Yacht Owners and Charter guests to have the very BEST crew they can possibly have.

So, book your place NOW and come and see for yourself how a small training investment can substantially elevate the on-board experience for everyone.

Places are extremely limited, so register now before you miss out on a truly unique experience - and a delicious lunch!! ….. Go to GUEST website to sign up and find out more www.guest-program

 

 

 

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